Return, Exchanges and Warranty Policy

Last updated: May 20, 2026

7-Day Return Window

Regular-priced items are eligible for a refund, exchange, or store credit within 7 days of delivery or in-store purchase.

After 7 days: Exchanges or store credit only up to 14 days. After 14 days, all sales are final unless covered under our warranty.

All sale or discounted items are final sale for refunds.

Eligible for exchange or store credit within 7 days if unused and in original condition.
No exchanges or store credit after 7 days.

We offer a 30-day warranty on most jewelry for manufacturer defects. If eligible, we will repair, replace, or issue store credit.

This warranty does NOT cover:

We offer repair services for up to 1 year from the date of purchase if the item is structurally fixable.

Repairs may be complimentary, low-cost, or available for a fee.
After 1 year, repairs are evaluated on a case-by-case basis and may include a fee.

Includes one complimentary re-weld within 30 days of purchase for eligible weld-related issues.

After 30 days, repair fees may apply.

Custom, engraved, and personalized items are final sale.

Manufacturer defects reported within 30 days may qualify for repair or replacement.

Lost jewelry is not covered under warranty and is not eligible for refund, replacement, or store credit.

Exchanges are valid for items of equal or greater value.
We do not offer refunds on lost or stolen items.
Proof of purchase may be required for all returns, exchanges, repairs, and warranty claims.
We reserve the right to deny returns or warranty claims that do not meet policy requirements.